VNG Cloud expands the infrastructure with 2 new Availability Zones in HCM Region

Availability Zones (AZ) are separated groups of datacenters within a region. Each AZ has independent power, cooling, and networking infrastructure, so that if one zone experiences an outage, then regional services, capacity, and high availability are supported by the remaining zones.

With the goal of minimizing downtime risks and enhancing operational efficiency, VNG Cloud has expanded its infrastructure in the HCM Region with 2 new Availability Zones, HCM-1B and HCM-1C, boosting system availability, improving security, and optimizing performance for customers.

Has your business developed a strategy to handle service downtime?

In the digital era, service downtime can cause significant losses for businesses—not only financially but also in terms of brand reputation. According to the Uptime Intelligence Report (March 2024), over 55% of data center operators have experienced outages in the past three years, with power loss being the leading cause (accounting for 52%).

Survey on Data Center Outages (Source: Uptime Intelligence)

Survey on Causes of Data Center Outages (Source: Uptime Intelligence)

Additionally, according to the ITIC 2024 survey, 97% of large enterprises reported that each hour of downtime could result in losses exceeding $100,000. In fact, 41% of them suffer losses ranging from $1 million to $5 million per hour. This highlights the critical need for robust infrastructure to ensure high availability.

Hourly cost of downtime report (Source: ITIC)

For large enterprises, the cost of an hour of service downtime can be significantly higher. On average, losses due to downtime can exceed $5 million per hour in key industries such as Banking/Finance, Government, Healthcare, Manufacturing, Media & Entertainment, Retail, Transportation, and Utilities.

VNG Cloud officially launches 2 new Availability Zones

To help businesses minimize downtime risks and ensure continuous system operations, in March 2025, VNG Cloud expanded its infrastructure with two new Availability Zones (AZ), HCM-1B and HCM-1C, in the HCM Region (Ho Chi Minh City). With this expansion, the total number of AZs in the HCM Region has increased to three, enhancing system availability, strengthening security, and optimizing operational performance for customers.

Selling Points of VNG Cloud’s new Availability Zones

99.99% SLA uptime commitment: Ensures stable system operation and minimizes service disruption risks.
Free bandwidth & traffic between AZs: No hidden costs for bandwidth and data transfer between AZs, helping businesses optimize operational expenses.
International-standard infrastructure: VNG Cloud's infrastructure aligns with global standards, allowing businesses to deploy architectures similar to hyperscale like AWS, Google Cloud, and Azure.
Flexible system architecture deployment: Supports Multi-AZ and Multi-Region architectures for optimized performance and data security.
Disaster Recovery-as-a-Service (DRaaS): Ensures rapid recovery in case of incidents, maintaining continuous business operations.

With the launching of HCM-1B and HCM-1C, the HCM Region now has 03 AZs in total.

How businesses benefit from the new Availability Zones

With the launch of two new AZs, VNG Cloud focuses on supporting industries that demand high availability (99.99% SLA) to ensure seamless and continuous operations:

BFSI (Banking, Financial Services, Insurance)

Ensures 24/7 availability for payment and online transaction systems.
Prevents data loss and meets stringent security compliance requirements.
Minimizes service disruptions, strengthening customer trust.

Retail

Ensures stable operation of POS systems, inventory management, and customer data.
Maintains seamless in-store transactions.
Supports peak shopping seasons (Black Friday, Christmas, etc.).

E-Commerce

Enhances scalability to handle high traffic volumes.
Prevents downtime and slow loading speeds to optimize user experience.
Supports real-time order processing and secure transactions.

Education

Ensures continuous access to online learning platforms, exams, and student portals.
Supports video-based teaching, real-time interaction, and high concurrent access.
Strengthens reliability for universities and EdTech platforms.

VNG Cloud’s hyperscale-standard infrastructure meets the high availability and security demands of verticals like BFSI, retail, and many more.

Services available with the new Availability Zones

Alongside the new AZ launching, VNG Cloud has integrated key cloud services into these new AZs, enabling businesses to maximize cloud infrastructure capabilities:

VPC (Virtual Private Cloud): Secure and flexible cloud networking.
vDB (Database Services): High-performance, scalable database solutions for critical applications.
GLB (Global Load Balancer): Optimized traffic distribution across AZs and Regions.
VKS (VNG Cloud Kubernetes Service): Comprehensive Kubernetes management solutions.
FileStorage: Highly available cloud file storage.
Bandwidth: Cost-efficient bandwidth service for inter-AZ data transfer.

Sign in, choose a Zone and get started today!

With the launch of two new AZs in the HCM Region, VNG Cloud is committed to providing a reliable infrastructure solution that ensures high performance, minimizes risks, and optimizes operational costs for businesses. Sign in to VNG Cloud Portal now to experience and deploy your system on Vietnam’s most powerful cloud platform.

If you need tailored solutions for your business, contact VNG Cloud’s expert team via Hotline 19001549 or visit our website.