Optimization operation management in traditional store

Businesses need to manage store displays, ensure proactive security and heat maps. Proactively achieve KPIs of in store operation: put the visual & POSM key in the right position, the products are displayed fully and in the right place according to the planogram diagram, the personal items of employees are in the right place, store hygiene...

Ensuring a consistent customer experience at points of sale

Ensure employees comply with customer service standards, track waiting times, VIP services. Ensuring customer KPIs: Wearing name tags, uniforms, greeting when customers enter, service attitude to customers, employees understand the product and advise the right program for customers, ... Ensure VIP customers are properly served and welcomed by staff.

Store security

Supervise goods, handle difficult theft only depends on people

Optimize costs and improve efficiency for centralized management

With modern ways of retail such as E-commerce & Omni Channel, transferring ERP, CRM and camera data to the cloud is essential to save costs and improve efficiency.

Ensuring the best user experience on online channels, avoiding lag, overload

When an attractive promotional campaign is launched opnline, millions of customers are ready to "hunt" for the hottest deals, causing a large number of people entering the site. The web interface loads slowly and stops responding can make customers angry leads to sales are not as expected.

Integrated online and offline sales effectively

The current system doesn't transfer to the cloud right away, so there's a need to run a combination of online and offline. When businesses have an offline store system to invest in selling online, e-commerce, if the infrastructure is fragmented, the management will be very difficult.

Enhance comprehensive network security on the web, applications

When building websites and apps, information security is one of the requirements need to be considerd. To do this, the company must build a team of professional engineers, costly to build firewalls to protect websites and apps.

 
 

Solutions

Evaluate KPI in store operations & customer service transparency and realtime with integrated AI solution vCloudcam

Use the camera to measure KPI for in store operation (planogram - the company's display chart is decided by the firm, the catman - displaying and arranging goods, identifying bad people, cleaning the store ...) and customer services. Using this solution create transparency in workplace as there is not much human participation.

Check in VIP customers with integrated AI vCloudcam

The facial recognition camera can sync with the store's CRM system. When a VIP customer arrives, it will automatically send a message to the head of the reception desk and have a special service for them as a priority line.

24/7 security monitoring & centralization with vCloudcam

Identify suspicious behavior, warnings of theft, retrive old data...

Intelligent storage

Storage system automatically expands storage, easily switches between frequently accessed data and less-access data, optimizing cost. Items that need frequent retrieval, such as drawings while under construction, can be stored on vStorage, while drawings of completed buildings and less retrieval needs will be transferred to vColdstorage. All data will be backed up in 3 archives at 3 different locations to avoid data loss.

Infrastructure on demand for CRM, ERP, DMS, POS systems

Infrastructure of VNG CLOUD is Unlimited capacity, ready to meet the needs of customers. High speed up to Tpbs Domestics, 5Gbps International

Increase download speed, serve millions of users at the same time with vCDN solutions. Livestreaming solution for E-commerce

Content distribution solution vCDN, with the system of VNG CLOUD servers located in many places, extremely large bandwidth helps increase download speed when accessing the website, mobile app. vCDN helps reduce server load, optimizes bandwidth by streaming through network servers, and reduces queries to resources.

 
 
 
 

Benefits

Increase the efficiency of store management and operation

Ensure proactive security at the point of sale

Reduce operating costs

Ensuring good customer service quality

Ensure user experience on digital app channels

Create a new revenue source

 
 

Lack of scalability to ensure customer experience

After launching a media product to the market, businesses cannot predict the numbers of concurrent users so that a business needs a flexible, scalable system based on demand at the time to optimize user experience at the lowest cost.

Can not optimize cost

In order to optimize the users experience on different types of devices or Internet access conditions (3G, 4G), an original content needs to be transcode into many different profiles, causing storage costs to increase many times. If you use on premise solutions for storage, businesses will have performance problems and lack of flexibility when expanding.

Challenges in understand and evaluate customer behaviour

Businesses will need accurate data that is updated in real time to evaluate the effectiveness of the delivered content and, improve the quality of service delivered to users

Enhance comprehensive network security on the web, applications

When building websites and apps, information security is one of the requirements need to be considerd. To do this, the company must build a team of professional engineers, costly to build firewalls to protect websites and apps.

 
 

Solutions

Optimize data storage

Cloud storage makes it easy to store unlimited content, depending on your usage needs. Smart Storage makes the system self-elasticity, easy to switch between frequently accessed data and less-accessed data, optimizing cost. Smart Storage also analyzes archived content. Frequently accessed content will be returned to vStorage, while less frequently accessed content will be returned to vColdstorage, making cost optimization and management easier.

Increase the downloads speed, serve millions of concurrent users with CDN solutions.

Content distribution solution vCDN, with the system of Vinadata servers located in many places, extremely large bandwidth helps increase download speed when accessing the website, mobile app. vCDN helps reduce server load, optimizes bandwidth by streaming through network servers, and reduces queries to resources.

Optimize and timely handle all requests on websites and applications from users with Load Balancing and Auto Scalling

When many users request different services on the website and app at the same time, the system may be delayed due to inadequate processing, the Load balancing & Auto Scaling service supports automatic server offloading, realtime response. when access demand spiked. Scale up service - help increase unlimited server configuration, scale out - increase the number of servers in just a few clicks.

Providing security services with leading partners in the world

All VNG CLOUD infrastructure systems are ISO 27001 compliant with the Cloud Firewall system, providing advanced and flexible security features, such as creating a complete firewall (NGFW), creating security groups. Security Policy Group and Network Access Control List (Network ACL), to allow content filtering to and from the lower network layer to the application layer. With 2 layers of protection, the services of the business will be protected safely.

 
 
 

Benefits

Optimize operating costs

Improve operational control efficiency

Ensure flexibility, easy compatibility with a variety of end-users devices

Increase customer satisfaction with the service

Real time multi-dimensional data analysis

Proactive data security

Ensure a good user experience on digital platforms

Create a new revenue streams

 

Investors & Property managements have difficulties in information management

Challenges in managing the information of tenants/buyers, keeping records of bills, managing papers... In addition, it is difficult for businesses to create a friendly and transperant interactive environment between management department and residental union.

Investors & Property managements are unable to optimize cost for storing construction drawings.

We understand that the construction industry has the specific requirements of storing drawing from 10 years to 50 years, in order to support the maintenance, repair as well as handling of unexpected risks during operation. The storing will cost a lot to build an archive, management fee as well as personnel costs. However, these archived data can be lost due to natural disaster & unintended incidents.

Investors & Property managements can not control the security 247 proactively

Proactive security in buildings, apartments requires a a lot of people who is always available 247. Therefore, ensuring the security will depend on the current human resource, it is difficult to take the initiative in monitoring and supervision. However, it will take a lot cost to invest in new smart camera system.

Real estate transaction platforms are seeking solutions to enhance the omni-channel customer experiences

Businesses are trying to improve the quality of customer services and expand new sales channels. Since then, the need to effectively manage the work of businesses is increasing, at the same time, the omni-channel system must be flexible, well meet the flexible out-door meeting needs of salesperson when having to meet customers in the different locations.

Real estate transaction platforms are facing challenges in ensure the data security and users privacy on their website & applications.

Information security is one of the important factors that is at the forefront of developing and maintaining a website. To set up a firewall to protect websites and applications, companies must build a team of professional IT-engineers and spend a lot of money to maintain that security.

 
 

Solutions

Centralized data management

Centralized customers data and information managment on VNG CLOUD infrastructure. All of the data will be stored and managed on a single system, helping building management to easily manage and easy for employees to access, manage and share documents easily and avoiding data loss.

Improve the quality of building management services.

DBusinesses easily receive and process information about buildings and apartments accurately and quickly. In addition, the building management can inventory and report expenses within a month, a quarter and a year. Reminders about the maintenance schedule, notification of electricity and water costs, activities ..., residents easily look up information on property facilities.

Proactive camera security solution

Facial recognition camera system helps recognize residents in any apartement, no need magnetic card to use the elevator and they can be taken straight to the floor they live. Ensure 24/7 security, no need to invest in new camera systems, actively monitor prohibited areas, automatically notify the security team of unauthorized intrusion activities.

Intelligent Storage

Automatically expands storage, easily switches between frequently accessed data and less-accessed data, thereby, reducing costs.

Security as a Service

VNG CLOUD infrastructure system has received ISO 27001 certification which also combined with Cloud Firewall system - providing advanced and flexible security features, such as creating a complete firewall (NGFW), creating security groups (Security) Policy Group) and network access control list (Network ACL), which allows content filtering to and from the lower network layer to the application layer.

Smart call center

Smart mobile switchboard vCS is an effective solution for businesses to control and monitor the efficiency of their employees.

 
 
 

Benefits

Optimize operating, storage and security costs

Improve security of building with the support of 247 technology

Saving costs of investing in new systems, taking advantage of existing systems

Enhance customer service on omni-channel

Optimize IT infrastructure investment cost

Create a new revenue streams

 

Challenges in project management & time management

Businesses have to manage different construction projects at the same time. This leads to the Challenges in tracking the project as well as sync and transfer the accurate information across the teams.

Loss of property, construction materials, fraudulent the number of workers

Big construction projects need a many people in management team to supervise workers, ensure work quality, labor safety, protect construction materials, therefore, the effectiveness of these activities depends on people.

Archive many construction drawings will cost a lot for business

There are many requirements of long-term archive for design documents, completed drawings according to the project's service life and 10-year archival requirements for the design and construction contractors after the end of the construction warranty. In addition, traditional storage will cost a lot for building and mainting warehouse but there are always riskes of data loss due to natural disaster or unwanted situation such as: fires, flood, earthquake...

Avoid conflicts between different design layers

Limited access to BIM models due to the server system located in different regions would be affected by the international bandwidth. This results in time consuming uploading and downloading data to BIM, affecting the work progress of the teams involved.

Physical server management and infrastructure fragmentation

Construction business have to invest in a powerful configuration server and located in the engine room to handle large-capacity design files. This will cost operating costs, maintenance of machinery and engineers have to be in the engine room to monitor the working process.

 
 

Solutions

Centralized data management to track the project

Keep track and speed up the working process by updating real-time data across teams, ensure data transperancy and data security.

Smart camera system to monitor construction site

Our solution will helop business reduce supervision costs with intelligent features such as: counting people, timekeeping, facial recognition… .This will help business to monitor the site effectively, ensure labor safety compliance. Proactive monitor security such as: blacklisting, restricted areas, virtual fences ....

Intelligent storage

Storage system automatically expands storage, easily switches between frequently accessed data and less-access data, optimizing cost. Items that need frequent retrieval, such as drawings while under construction, can be stored on vStorage, while drawings of completed buildings and less retrieval needs will be transferred to vColdstorage. All data will be backed up in 3 archives at 3 different locations to avoid data loss.

Remote working management

Digital workspace solution provide a safely online working environment for business. engineers and architects can work remotely and still have the ability to access to the servers and data on computers while ensuring information security and working efficiency.

 
 
 

Benefits

Provide fast and intuitive reporting information and data, which helps project managers to make accurate decisions, in order to improve management efficiency, ensure project progress.

Construction management, ensure security, better labor safety with high performance, cost savings

Optimize Storage costs, retrieve data faster