vCS

Contact center

as a service

Providing world-class contact center experience that brings your customers closer

30 mins setup – fast, secure and reliable

Cost-saving – suitable for all business types

Revenue growth – continuous customer support 24/ 7/ 365

Optimal productivity– effective sales and customer service

Starting at

300.000đ/ month

Pricing
 

Why vCS

Easy installation.

Support on two mobile platforms: iOS and Android. It only needs three steps to build a professional call center: Install, Register and Use.

Cost saving

No fees on system installation, maintenance and management. No fees on device investment, maintenance and upgrading.

Online payment

Integrate multiple online payment methods: 123Pay, ZaloPay, bank transfer.

Easy to connect with call center telephone number.

Support connections to 1900, 1800, 028xx, 024xx, 0236xx to operate the mobile call center.

Easy to expand network.

Easy to quickly expand the call center. Time saving on call center establishment and scenario changing.

Unlimited coverage.

Easy to use. With a smartphone, you can carry your mobile call center anywhere, anytime.

 
 

Benefits

Cost effective

- No initial investment required

- No operating cost requires

Various payment methods

- Internet banking (>40 banks)

- Transfer

- ZaloPay

Dedicated support, anytime and anywhere

- Handle problems quickly

- Supporting 247

Deployed within 3 minutes

- Self-payment/cross-check, self-setting

- Full manuals

 
 

Integrated Partnerships

 
 

Pricing

Features SMEs Package Enterprise Package
Service fee per month 300,000 ₫ 600,000 ₫ 885,000 ₫ 1,160,000 ₫ 1,425,000 ₫ Contact Sales
Time limitation of call center operation (minute/month) 3,000 6,000 9,000 12,000 15,000 Contact Sales
Maximum users 10 20 30 40 50 Contact Sales
Call charging Rates are based on the telephone network provider Rates are based on the telephone network provider Rates are based on the telephone network provider Rates are based on the telephone network provider Rates are based on the telephone network provider Rates are based on the telephone network provider
Call recording achieve time 60 days 60 days 60 days 60 days 60 days 60 days
Contact List Storage Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Dashboard features Full features Full features Full features Full features Full features Full features
Call recording storage when purchasing an additional 30 days 50,000 ₫ 100,000 ₫ 150,000 ₫ 200,000 ₫ 250,000 ₫ Contact Sales
Set up/ Configuration fee Free Free Free Free Free Free
24/7 support team Free Free Free Free Free Free

Notice:

  • - The number of minutes to operate the call center with the monthly package will be reset after 30 days from activation.
  • - 10% VAT not included.
  • - Price is for a 12-month-contract.